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Customer care manager

We are looking for a highly-organized, fast-learning and dedicated customer care manager to tend to customer needs and ensure smooth cooperation with linguist teams.

Responsibilities

/ manage translation projects from the time of receiving the order until the end result

/ create and maintain great customer and linguist experience

/ ensure consistent translation projects quality and support

/ foster use of the newest technologies, reducing the amount of manual work

Requirements

/ higher education

/ fluent in Latvian and English or German (additional language skills will be considered as an advantage)

/ proactive approach with the ability to manage and prioritize own workloads

/ similar experience in translation project management or customer service especially B2B will be considered as an advantage

We offer

/ valuable experience in a dynamic, multicultural environment and fast-paced industry

/ cozy workspace, friendly colleagues and common activities

/ monthly salary starting from €1000 gross, depending on work experience and other strengths

/ an individual mentor during onboarding to help you grow professionally and assist with challenges

 

Join our team by sending CV along with a motivation letter to careers@languageinspired.com